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| Location:
Servers
are located in St. Louis, MO
Offices: Clermont, FL
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| Firewall:
All servers are protected from hackers and other network security
breeches by a state-of-the-art firewall system.
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Climate:
The equipment that keeps your site up and running is maintained
in a closely monitored, temperature-controlled environment. The
Internet Data Center operates at between 65 and 75 degrees Fahrenheit
and at 30 to 45 percent relative humidity.
The St. Louis IDC has seven 26-ton DataAire HVAC systems to maintain
optimal environmental balance at all times. The system runs on a
closed loop glycol- based system. HVAC units on the raised floor
are designed to take in air through the top, and expel cooled air
into the plenum beneath the raised floor. Temperatures, humidity,
pressures, etc. are monitored closely in the NOC through DataTrax.
We have deployed an N+1 redundancy strategy with respect to HVAC,
and has a one-hour response for rental "Move 'n Cools"
with its HVAC repair contractor. The need for additional vented
floor tiles to maintain proper temperatures is determined by several
temperature sensors, both above and below the raised floor, throughout
the Data Center. We advise customers to establish "hot"
and "cold" rows to ensure proper cooling of equipment.
Our present design allots for approximately 260 BTUs/hr per square
foot. HVAC utilization is measured monthly and as it approaches
capacity, our Facilities Engineering Group designs and implements
additional cooling capacity for the Data Center. These designs may
include adding more CRAC units or migrating to a cooling tower model.
Over 80 metrics are tracked in the Data Center, and power levels
and temperatures are tracked monthly and reviewed by our Central
Engineering Staff. The staff then recommends HVAC additions and
provides additional design work to ensure installations meet stringent
standards.
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Security:
Our Data Center is kept under constant surveillance and is protected
by state-of-the-art security systems. The Center is absolutely off-limits
to anyone who doesn't belong there. This enables us to maintain a
constant, interference-free operating environment. Our hardware and
systems are safe; your data is safe.
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Power System:
Your website is protected with two uninterruptible power systems (UPS)
and a class-leading backup diesel generator. Our infrastructure is
designed to sustain an indefinite power outage. We also maintain contracts
with two refueling vendors, in the event that the outage takes longer
than 24 hours. All power to the data center floor is clean power run
through the UPS systems. The power grid that feeds the facility is
highly reliable, now serving without interruption for nearly three
years.
Our utility provider transfers the power directly to us through a
dedicated transformer located and secured in the basement of the building.
The power is then fed through dedicated conduit from the basement
to our facility. The design includes an Automatic Transfer Switch
(ATS), redundant Transient Voltage Surge Suppressors and Power Distribution
Units. All power infrastructures are monitored closely in the on-site
NOC.
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| Mission
Statement:
Our mission is to provide our customers with what they need in order
to prosper in the internet frontier that so much of their business
now relies on. We will do this through competitive pricing, effective
customer service, and extremely reliable web hosting (99.9% uptime
or better).
Thank
you for choosing JCS Web Hosting,
The
JCS Team
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